Privacy Policy

This page explains what snuup (“we”, “us”) collects when you check a website at snuup.ai, what we do with it, and the choices you have. The short version: we collect the website address you type, an email only if you buy the full report, and the usual server logs. We sell reports, not data.

Who we are

snuup is operated by Menturi OÜ, an Estonian private limited company (registry code 17205350). For privacy questions, email hello@snuup.ai.

What we collect

• The website address you enter. We also read that website’s public homepage to work out the brand name and what it sells. We never ask for passwords and we never see anything that is not already public.
• Your email address, only if you buy the full report. We use it to send the PDF and the receipt, nothing else.
• Messages you send us. If you use the contact form or email us, we get your name, your email address, and the message. We use them only to reply.
• Payment info. Our payment processor, Stripe, handles your card details. We store the transaction reference and the email tied to the purchase, not card numbers.
• Usage data. Standard server logs (IP address, user agent, requested URL, timestamp) for security and debugging.

What we send to the AI companies

To run the check, we send questions about the website you entered to OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), and Perplexity. Those questions contain the website address, the brand name, and a short description of what it sells, all taken from the public homepage. They never contain your email, your payment details, or anything else about you. These providers process the questions under their own API terms.

How we use it

• To run the check and generate your report.
• To deliver the paid report by email and process the payment.
• To respond to support requests you send us.
• To keep the service secure and to debug issues.

How we share it

We do not sell your data and we do not share it with advertisers. We share data with the following categories of processors only as needed to run the product:

• AI providers (OpenAI, Anthropic, Google, Perplexity): answer the questions we ask about the website, as described above.
• Stripe: for the $49 payment. Stripe’s privacy policy applies to your card data.
• Cloud hosting providers: run the application and store the data at rest, with data hosted in the EU where possible.
• Email delivery providers: send you the report and the receipt.

We may also share data if required by law, or to enforce our Terms.

Report links

Every check gets its own link (snuup.ai/audit/...). Anyone who has the link can open the report, so only share it with people you want to see it. If someone checks the same website within 24 hours of you, they get the same results. Reports only ever contain public information about the website, never your email or payment details.

Retention

• Reports: we keep them so your link keeps working and so your next run can be compared to your last. Email us and we will delete yours within 30 days.
• Billing and transaction records: 7 years, as required by Estonian accounting and tax law.
• Server and security logs: from 30 days up to 12 months, depending on the source.

Your rights

Under the EU GDPR (and equivalents like the UK GDPR and the California CCPA), you have rights to access, correct, delete, and port the personal data we hold about you, and to object to certain uses. To exercise any of these rights, email hello@snuup.ai. You also have the right to lodge a complaint with your local data protection authority. In Estonia, that is the Andmekaitse Inspektsioon (AKI).

Security

We use standard industry practices to protect your data in transit (TLS) and at rest. No system is perfectly secure; if we ever become aware of a breach affecting your data, we will notify you in line with applicable law.

Children

snuup is not directed to anyone under 16, and we do not knowingly collect data from children.

Changes

If we make material changes to this policy, we will update the “Last updated” date at the top and, where appropriate, notify you by email.

Contact

Questions about this policy? Email hello@snuup.ai.